Policies and practices governing the governance of personal information

Introduction:

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That's why we're committed to respecting the confidentiality of the personal information we collect.

Collection of personal information:

  • Name
  • Address, city, province, state, country, postal code
  • Spoken language
  • E-mail address
  • Phone number
  • Type
  • Credit card

The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.

Forms and interactivity:

Your personal information is collected via the following forms: Order form

We use the information collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact

Your information is also collected through the interactivity that may be established between you and our Web site in the following ways: Correspondence

We use the information collected for the following purposes:

  • Information or promotional offers
  • Statistics

Data retention period:

We undertake to keep your data for a maximum period of five years after you have visited our website or made a reservation. After this period, your data will be completely deleted.

Right of objection and withdrawal:

We are committed to offering you the right to object to and withdraw your personal information.

The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you can:

Right of access:

We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them.

This right will be exercised:

Safety:

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL protocol
  • SET Protocol
  • Access management - authorized person
  • Access management - person concerned
  • Computer backup
  • Login / password

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

Right to data portability:

Your personal information collected at the time you placed a reservation on our website can easily be exported using the self-service portal made available to you and to which you were given access at the time you placed your reservation.

Right to be forgotten:

Your personal information may cease to be disseminated or may be withdrawn at any time.

This right will be exercised:

Legislation:

We undertake to comply with the legislative provisions set out in :

Legislation: An Act to modernize legislative provisions on the protection of personal information in the private sector.